• 四川大學華西醫院醫院管理研究所(成都,610041);
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【摘要】 目的  調查四川大學醫院管理MBA項目的學員滿意度,分析其影響因素,尋求相關啟示,為現代醫院管理者決策提供參考依據。 方法  以2006年-2010年四川大學醫院管理MBA項目學員為研究對象,采用自制的調查問卷,對參與培訓的336名學員進行統一的問卷調查,對結果采用logistic回歸分析。 結果  發放問卷336份,回收有效問卷320份,有效回收率95%。86.2%的學員表示對培訓項目的效果滿意。課程內容的實踐性、培訓組織管理模式、是否有豐富的個案分析等因素與學員滿意度有關(P lt;0.05)。 結論  要做好醫院管理MBA的培訓項目,需要關注影響學員滿意度的因素,需在課程內容設計、培訓模式改進、案例資料庫的甄選等方面努力,從而設計更符合現代醫院管理需要的MBA培訓課程。
【Abstract】 Objective  To investigate the satisfaction degree of students in the MBA programs of Sichuan university, analyze the influential factors for the satisfaction degree. Methods  Self-made questionnaire was applied in the investigation on 336 students who attended the MBA program of Sichuan University from 2006 to 2010. The investigation results were collected and analyzed by using logistic regression analysis. Results  A total of 320 (89.65%) valid questionnaires were retrieved among all the 336 questionnaires assigned. In all the students, 86.2% were contented with the current situation of scientific training program. The content of the course practice, management of training mode and whether there was a rich case analysis were influential factors for students′ satisfaction degree (P lt;0.05). Conclusions  The influential factors for students’ satisfaction degree should be taken into consideration in order to better carry out the MBA hospital management training program. More emphasis should be paid on the course design, training mode adjustment and selection of cases, in order to cater for modern hospital managers.

引用本文: 饒昕,肖其強,程永忠. 四川大學醫院管理MBA項目的學員滿意度分析及啟示. 華西醫學, 2011, 26(11): 1723-1726. doi: 復制